Privacy Policy

This Privacy Policy describes how iFMediaLab.io ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or communicate with us.

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We are committed to maintaining the trust and confidence of our clients and website visitors. We believe in Clarity First, and that extends to how we handle your data.

We collect information to provide and improve our services to you, to communicate with you, and for marketing purposes.

A. Information You Provide Directly

This information is collected when you contact us, request a quote, schedule a clarity call, or engage our services:

• Contact Data: Name, email address, phone number, and mailing address.

• Business Data: Company name, size, industry, and project requirements.

• Communication Data: Records of communications and correspondence exchanged with us (e.g., chat transcripts, emails).

• Payment Data: While we do not store full payment card details, we may collect billing address and transaction details related to our services.

B. Information Collected Automatically

When you visit our website, we automatically collect certain data:

• Usage Data: Information about how you use our website, including pages viewed, time spent on pages, and referring website addresses.

• Device Data: Internet Protocol (IP) address, browser type, operating system, and device identifiers.

• Tracking Technologies: We use cookies and similar technologies (like web beacons) to enhance user experience, analyze usage patterns, and manage advertising effectiveness.

We use the information we collect for the following purposes:

• Service Delivery: To fulfill contracts, provide the Web Design, Content Creation, and Social Media Management services you requested, and manage your account.

• Communication: To respond to your inquiries, send you project updates, scheduling information, and important service announcements.

• Marketing & Promotion: To send you promotional content, industry insights, or information about new services, provided you have consented to receive such communications.

• Improvement: To analyze website performance, understand user behavior, diagnose technical problems, and continuously improve the quality and functionality of our services.

• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights and the safety of our users and partners.

We will not sell your personal data to third parties. We only share your information with trusted third parties as necessary to operate our business and provide our services:

• Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, project management software, billing processors). These providers are contractually obligated to protect your data and only use it for the purposes we specify.

• Client Project Collaborators: If you contract us for services like Social Media Management or Web Engineering, we may share relevant data (e.g., brand guidelines, content drafts) with our internal team members responsible for execution.

• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect and defend our rights or property.

Security: We implement a variety of security measures, including physical, technical, and administrative safeguards, to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of satisfying any legal, accounting, or reporting requirements.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in Section 7.

Security: We implement a variety of security measures, including physical, technical, and administrative safeguards, to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of satisfying any legal, accounting, or reporting requirements.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

iFMediaLab.io

• Email: ifmedia.vxagency@gmail.com